FAQs
How do I get a bed at the Crisis Shelter?
The best thing to do is to call us to find out if we have an opening before coming down. We're open 24 hours a day, 7 days a week. If you're already in the neighbourhood, you can drop by our reception to ask for a bed. Even if we're full, we can call other shelters to find you a place to stay.
Is the shelter a safe place for me to stay?
Yes! The Crisis Shelter is a sanctuary. This means that the shelter is a place where weapons, violence, harassment, discrimination, property destruction, involvement in the sex trade, and the abuse and possession of alcohol and drugs are not allowed.
How long can I stay?
There is no maximum length of time you can stay. You can stay for as long as it takes you to complete your plan with us.
What do you mean by "working on a plan"?
After three days in the shelter, you will meet with a worker to talk about what you'd like to achieve while you're staying with us. Your plan could include getting healthy, a job training program, job search, accommodation search, drug and alcohol counseling, school, or repatriation. You will be asked to work on your goals from 9:00 - 4:00 Monday to Friday.
What if I already have a job, and I have to work past curfew?
If you're working full-time hours, then that will be your plan. You can continue to work and save up money for your own apartment. If you need to work past curfew, that's not a problem.
Does it cost anything to stay at the Crisis Shelter?
No. You do not have to pay anything to stay here. If you're collecting Income Assistance, your welfare worker will pay us a small portion of that month's rent allowance for each day you stay here. It will not affect your comfort allowance from Income Assistance.
Can I save money while I'm staying there?
Absolutely. In fact, while you're staying in the Crisis Shelter, you will be required to save 80% of any money you make. This will help you save up money to pay your rent, pay your bills, and buy groceries when you move out.