Integrated Case Management - Covenant House Vancouver

Integrated Case Management

Our youth-centered process for coordinating services.

Integrated Case Management

Integrated Case Management at Covenant House Vancouver is our youth-focused, coordinated and holistic approach to providing services. This includes assessments, the creation and implementation of plans with short- and long-term goals, referrals to specialists, regular review of plans, case conferences and closure. The case management team works towards a common goal in a coordinated and proactive way, focusing on and encouraging the unique strengths our young people possess.

The following elements of integrated case management guide the creation and implementation of case plans for youth:

  • A holistic approach (mental and physical health)
  • Youth centered service
  • Cultivating relationships of trust and mutual respect
  • Realistic plans based on long- and short-term goals
  • Youth participation
  • Continuum of care (youth can easily transition from one program to another)
  • Collaboration and teamwork
  • Accountability and responsibility
  • Advocacy for youth
  • Honouring diversity