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Case Management

Integrated case management at Covenant House Vancouver is a client focused process for promoting the coordination of services, opportunities and referrals to achieve an integrated service plan and continuity of care for our youth.  This process includes intake, assessments, creation and implementation of plans with short and long term goals, referrals, regular review of plans and files, case conferences  and closure.  The case management team works towards a common goal within the context of a coordinated, proactive, strengths base approach.

The following elements of integrated case management guide in the creation and implementation of case plans for youth:

  • A holistic approach
  • Client centered service
  • Relationship of trust and mutual respect
  • Realistic plans based on long and short term goals
  • Youth participation
  • Continuum of care
  • Collaboration and teamwork
  • Accountability and responsibility
  • Advocacy
  • Recognizing diversity

Walter and Jesse - case management