Thanks to hard work Jill takes a big step forward

Jill had a very difficult and complicated childhood, which ended up with her struggling with Post Traumatic Stress Disorder (PTSD). When you live your life having experienced trauma, sometimes the little hills can seem like mountains. Jill feared being in public spaces, and the unknown. To support Jill in being successful, our Community Support Services (CSS) staff often would escort her to appointments so she would feel confident and safe that she could get things done and return to the Crisis Program.

As months went by, Jill became more and more confident in achieving some major life goals and she enrolled in a course to finish her high school. The school Jill went to was across the city and CSS escorted her to go there the first few times to meet with advisors and enroll for classes, get books etc.

One day I sat down with Jill and asked her if she felt as though she would be able to take the bus alone. Jill said very quickly, “no, I’m not comfortable with that”. I acknowledged what she was saying and we came up with a plan to work toward that goal. Jill told me if she was escorted by CSS a few more times she could try it alone on a day where she did not have classes.

One day the following week I came into the Crisis Program to begin my shift and was greeted by Jill who gave me a high five and exclaimed, “Guess what?” I knew right away that she had done it alone. Jill celebrated the success of taking the bus alone, and did so day after day many times after that. Way to go Jill!
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