Associate Manager, Individual Giving

Do you want to make a difference in the lives of homeless and at-risk youth?  Covenant House Vancouver is the premier provider of residential and support services for our city’s homeless youth, and we are growing! You will be joining a team of dedicated and committed team members whose mission is to help at-risk young people move off the streets and on to independence.


Reporting to the Manager, Organizational & Annual Giving, the Associate Manager, Individual Giving will be responsible for implementing Covenant House Vancouver’s strategy for the annual cycle of individual donors to meet financial goals.  The position includes the supervision of five Individual Giving Development Officers (DOs) and maintaining a portfolio of major donors.

This is a one-year maternity leave contract position with a preferred start date of February 2020.

 Brief Description


  • Responsible for managing a team of five DOs working with individual giving portfolios
  • Facilitate a 1:1 meeting with each DO every two weeks to ensure well-being of team member, discuss progress in portfolio work, and address questions or concerns
  • Liaise with the Prospect Development team to support the cultivation and advancement of relationships between DOs and their donors
  • Provide coaching and mentorship to each team member and actively encourage professional development and continuous performance improvement
  • Supervision functions including timesheet management, new employee orientation, time-off requests, office coverage, and performance evaluations


  • Manage a major donor portfolio consisting of approximately 60 individual major donors including building and maintaining donor-centric relationships
  • Act as an ambassador and advocate for Covenant House Vancouver to several high profile and high net worth philanthropists
  • Create opportunities for engagement for annual giving donors that are compelling, accurate, and transparent
  • Presentations, written proposals, and reports as required


  • Provide input into the development of the department’s goals, objectives, policies, long-range planning and strategies for future development
  • Develop change management, organizational, and expansion strategies to ensure continued departmental improvement and growth
  • Liaise and collaborate with colleagues across the agency including program staff to obtain required information and help create solutions to challenges that arise
  • Assist in setting annual fundraising goals for DOs
  • Assist in the development and implementation of annual plans and strategies that support targets
  • Assign key donor accounts within the Individual Giving team portfolios
  • Oversee team’s revenue forecasting and reporting
  • Project management of various campaigns and projects
  • Co-facilitate the DO monthly meetings and annual fiscal year planning meeting
  • Represent the Individual Giving team at department meetings and other meetings as required


Qualifications, Related Experience & Skills

  • 3+ years of related experience in management and fundraising
  • College, University, or professional certificate degree is preferred
  • Proficient in Microsoft Office
  • Experience with Raiser’s Edge is preferred
  • Excellent organizational and communications skills; both written & oral
  • Strong knowledge of effective fundraising strategies
  • Leadership and employee supervisory skills
  • Strong people skills and ability to listen, communicate, and relate to others on a personal and professional level
  • Strategic planning, natural problem solving, and confident and thoughtful decision-making skills

We offer a competitive salary with a great benefits package and excellent opportunity for training and career advancement. If you are looking to join a place where we Love what we do and make a try to make difference everyday, please join us by applying.

Covenant House Vancouver celebrates quality and diversity in the workplace. Our commitment is to ensure equity in employment, and we affirm and welcome applicants from all backgrounds of race, colour, ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, sexual orientation and age, except as prescribed by law.  We encourage applicants from qualified aboriginal persons, persons of all genders and sexual orientations, persons with disabilities, members of visible minorities, and others with the skills and knowledge to effectively engage with those from diverse backgrounds




Position Start Date

February 2020


Application Due Date

Posting will remain open until filled