Director | Supported Housing

In order to be hired at Covenant House Vancouver as an employee, practicum student, or volunteer, candidates must provide evidence of full courses of Health-Canada approved vaccinations prior to starting their first shift.

About Covenant House

Since 1997, Covenant House Vancouver has provided relentless support for youth experiencing, or at-risk of experiencing, homelessness. We provide support to young people age 16 to 24 who have experienced a wide range of early life and ongoing, complex trauma including physical, sexual, and emotional abuse and neglect. Our purpose is to serve all youth, with absolute respect and unconditional love, to help youth experiencing homelessness, and provide a safe and supportive environment for all youth in need.

The Impact the Director of Supported Housing can make:

The Director, Supported Housing provides supervision and direction to all day-to-day operations for the Crisis Program and Rights of Passage Program.  Working closely with the Chief Program Officer, you will ensure that services are delivered in compliance with agency policies and procedures. You will participate in community initiatives and agency wide projects.  This role assumes shared responsibility of all program areas in the absence of the Chief Program Officer.

How you will contribute:

  • Directly supervise the Managers Crisis Program and Rights of Passage
  • Provide future oversight of new housing services
  • Provide staff with direction, coaching and training in supervision related process including formal, informal, developmental, disciplinary and performance appraisals
  • Review responses to critical incidents and emergency procedures 
  • Prepare and maintain related budget activity
  • Responsible for monitoring program services in accordance with established outcome measures and key performance indicators
  • Provide input into the development of the program goals, objectives, policies, long range planning, strategies for future development
  • Participates in the identification of service gaps and the development of new initiatives to address service gaps
  • Attend to community relations and partnerships in relation to program services as assigned
  • Represents the agency at public functions and activities

Who are we looking for?

Education and Experience:

  • Masters level education related to Social Service/Program or combination of education and related experience
  • Minimum 5 years direct experience in a supervisory/managerial role
  • Strong understanding of youth program operations (residential and non-residential)

Skills & Abilities:

  • Ability to communicate at a high level
  • Crisis management/intervention re critical incident skills
  • Strong team building skills
  • Highly evolved problem-solving skills
  • Strong program evaluation skills and abilities
  • Ability to and prioritize in a fast-paced work environment 
  • Flexible and able to adapt to changing priorities
  • Generates new ideas/solutions that can be successfully implemented
  • Lead Purposefully and effectively 
  • Ability to establish trust and rapport with managers and employees at all levels

Why Work for us? Would you like to …

  • Be part of a team that makes a difference to the lives of young people in need
  • Have a generous Health & Dental Benefits, including a health spending account, generous counselling benefits, and employee assistance program, great vacation and personal leave
  • Access ongoing training and development to improve both professional and personal growth
  • Attend an array of exciting team bonding exercises throughout the year
  • An inclusive team that welcomes new ideas and creativity

Diversity, Equity & Inclusion

CHV is committed to upholding diversity, equity, and inclusion in our workplace. We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

  • Persons from groups marginalized due to race, ancestry, colour, religion/spiritual beliefs, or place of origin;
  • Persons with visible (physical) and/or invisible (mental) disabilities;
  • Persons who identify as women;
  • Persons of marginalized sexual orientations, gender identities, and gender expressions; and
  • Indigenous persons.

We recognize that many of these identities intersect and that therefore, diversity, equity, and inclusion can be complex. We value the contributions that each person brings and are committed to ensuring full and equal participation for all at Covenant House Vancouver.

We love what we do and try to make a difference every day. If you are looking to join a place where we have a purpose and aim to achieve positive outcomes, please join us by applying.

If our recruitment process does not work for you, let us know. Let’s see how we can work together to get to know you and see what might be a great fit!