Youth Worker | Community Support Services

In order to be hired at Covenant House Vancouver as an employee, practicum student, or volunteer, candidates must provide evidence of full courses of Health-Canada approved vaccinations prior to starting their first shift.

About Covenant House

Since 1997, Covenant House Vancouver has provided essential and relentless support for youth experiencing, or at-risk of experiencing, homelessness. We provide support to youth ages 16 to 24 who have experienced a wide range of early life and ongoing, complex trauma including physical, sexual, emotional abuse, and neglect. Our purpose is to serve all youth with absolute respect and unconditional love, to help youth experiencing homelessness, and provide a safe and supportive environment for all youth in need.

The Impact a Youth Worker in the Community Support Services Program can make:

Your primary role as a youth worker is to build trusting, supportive professional relationships with youth. You will work with a multidisciplinary team to determine the best plan of care to help youth reach their goals and transition to healthy, confident adults. Working in the Community Support Services Program you will provide an array of ‘as-needed’ services to young people. You will support the youth with personal planning, assist with finding employment, referrals to other social services and involve the youth in recreational opportunities.

How you will contribute:

  • Greet and welcome youth accessing CHV services, assess and respond to their immediate needs, and provide them with practical resources including food, clothing, transportation
  • Initiate, develop and maintain relationships with at risk youth 16-24 years of age
  • Upon entry to the Program, introduce the services provided, orient new youth, complete program intake/admission
  • Work collaboratively with other staff to assist youth in identifying attainable short and long-term goals, strategies for meeting these goals, and an action plan for implementation
  • Provide guidance and support to youth looking to better their education and employment goals
  • Coordinate youth meetings and activities, including recreation and life skills
  • Respond to any emergencies or potential behavioral, mental health, emotional, or substance use concerns using trauma-informed practice
  • Provide Outreach support as required to assist youth to connect with Covenant House
  • Document client notes in ETO, write Incident Reports, and other routine documentation as required
  • Manage youth case files, including all relevant reporting and documentation
  • Attend all training as directed by your manager
  • Laundry as needed
  • Front Desk and reception duties as required
  • Other duties as required

Who are we looking for?

Education and Experience:

  • Diploma or degree related to social service
  • Experience in a low barrier harm reduction environment
  • First Aid & Non-Violent Crisis Intervention is an asset

Skills & Abilities:

  • Excellent interpersonal and communication skills
  • Familiar with the challenges facing youth who are experiencing homelessness or housing instability
  • Familiarity with substance misuse and mental health concerns
  • Ability to maintain professional boundaries with the Youth
  • Basic computer skills

Why Work for us? Would you like to …

  • Be part of a team that makes a difference in the lives of youth in need
  • Work with a multidisciplinary team of youth workers, social workers, clinical counsellors, mentorship and life skills coordinators, outreach, and housing workers
  • Work safely with low youth to staff ratio
  • Have generous Health & Dental Benefits, including a health spending account, substantial counselling benefits ($4,000 per year to ensure you are looking after you!), employee assistance program, excellent  vacation (starting at 15 days per year!), personal and sick  leave
  • Access ongoing training and development to improve both professional and personal growth
  • Attend an array of exciting team bonding exercises throughout the year
  • An inclusive team that welcomes innovative ideas and creativity

Diversity, Equity & Inclusion

CHV is committed to upholding diversity, equity, and inclusion in our workplace. We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

  • Persons from groups marginalized due to race, ancestry, colour, religion/spiritual beliefs, or place of origin;
  • Persons with visible (physical) and/or invisible (mental) disabilities;
  • Persons who identify as women;
  • Persons of marginalized sexual orientations, gender identities, and gender expressions; and
  • Indigenous persons.

We recognize that many of these identities intersect and that therefore, diversity, equity, and inclusion can be complex. We value the contributions that each person brings and are committed to ensuring full and equal participation for all at Covenant House Vancouver.

We love what we do and try to make a difference every day. If you are looking to join a place where we have a purpose and aim to achieve positive outcomes, please join us by applying.

The starting range for this position is $23.23 to $29.03

If our recruitment process does not work for you, let us know. Let’s see how we can work together to get to know you and see what might be a great fit!