Find Our Contact Information - Covenant House Vancouver
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Contact Us

Whether it's to learn more about our programs and services, or to find out ways you can support our cause, here's how to get in touch.

Get in touch with Covenant House Vancouver

Click here to make an online donation in support of homeless and at-risk youth.

For youth who need help

All our programs and services exist to provide unconditional love and absolute respect for young people experiencing homelessness. If you are a youth in need of help, you can call the following numbers for medical aid, food, clothing, shelter, or long-term care: 604-685-7474 or toll free at 1-877-685-7474

You can also visit us in-person at our Seymour Street location (1302 Seymour Street, Vancouver, BC)

Administration Offices

For any administrative or neighbourhood-related inquiries or concerns, please call us at 604-685-5437. You can also come by in-person at either of our buildings (Monday to Friday from 9:30am to 4:30pm).

*We’ve moved across the street*
Seymour Street building and mailing address is:
Covenant House Vancouver
1302 Seymour Street
Vancouver, BC
V6B 3P3

The address of our Pender Street building is:
326 West Pender
Vancouver, BC

Fundraising to help youth find a place of safety

Covenant House Vancouver is almost entirely privately funded (95%). It takes a great team of volunteers and staff to raise the funds and resources we need to keep the doors open. We are, therefore, so grateful to our donors who enable us to provide food, shelter, clothing and counselling to the young people who turn to us for help.

Charitable registration number: BN 897675625 RR0001

Donations & Information

To make a donation over the phone, or for any inquiries or concerns, you can reach us via phone or email at the following contact information:

604-638-GIFT (4438)
Email: info@covenanthousebc.org
Office hours are 8:30am until 4:30pm

About mail sent to attract new donors

Like many charities, Covenant House sends out mail to attract new donors.

We get potential donor names from other charities or we purchase them from rental lists (like magazine subscriptions). Often these mailings include gifts such as cards or labels. These type of mailings are very effective in helping us raise much needed funds for our young people. They also help us acquire new donors.

We take special care to ensure we source the “gifts” at the lowest cost to us. Your name will not go into our database unless you donate to Covenant House, as these are one-time only mailings. If you do not wish to receive these type of mailings from charities, please contact the Canadian Marketing Association and ask to be put on their “do not contact list”. It may not stop all unsolicited mail, but it should help.

We also mail to our regular donors at various levels of frequency. If you would like to change the frequency with which you receive mail, please call 604-638-4438.