Find Our Contact Information - Covenant House Vancouver

Contact Us

Contact Information

Donations & Information: 604-638-GIFT (4438)
Crisis Program: 604-685-7474 or toll free at 1-877-685-7474
Administration: 604-685-KIDS (5437)
Pender Street Building: 604-647-4480
Fax: 604-685-5324

Mailing address:
Covenant House Vancouver
575 Drake Street
Vancouver, BC
V6B 4K8

Pender Street Building:
326 West Pender
Vancouver, BC

All neighbourhood inquiries or concerns can be made in person Monday – Friday from 8:30am to 5:00pm at the front desk of our 575 Drake Street location or our 326 Pender Street location. We can also be reached at any time by calling 604-685-5437 (575 Drake Street) or 604-647-4480 (326 Pender Street).

Covenant House has staff on site 24 hours a day, 7 days a week. Neighbourhood inquiries or concerns received during regular business hours will be directed to a program manager or operations manager depending on the nature of the issue.  After-hours issues will be directed to a Team Leader and if required to an on-call manager.

Charitable registration number: BN 897675625 RR0001

Our Fundraising Team

Covenant House Vancouver is almost entirely privately funded (94%). It takes a great team of volunteers and staff to raise the funds and resources we need to keep the doors open and we are so grateful to our donors who enable us to provide food, shelter, clothing and counselling to the young people who turn to us for help.


Donations & Information

604-638-GIFT (4438)

Darlene Lynch
Director, Development & Communications

Michelle Clausius
Associate Director, Development & Communications

Like many charities, Covenant House sends out mail to attract new donors.

Potential donor names are either traded to us from other charities or we purchase them from rental lists (like magazine subscriptions). Often these mailings include gifts such as cards or labels which not everyone likes to receive.  These type of mailings are very effective in helping us raise much needed funds for our young people. It is also helps us acquire new donors to our organization. We take special care to ensure we source the “gifts” at the lowest cost to us. Your name will not go into our database unless you donate to Covenant House, as these mailings are one-time only.  If you do not wish to receive these type of mailings from charities, please contact the Canadian Marketing Association and ask to be put on their “do not contact list”. You can find the information here.  It may not stop all unsolicited mail, but it should help.

We also mail to our regular donors at various levels of frequency.  If you would like to change the frequency with which you receive mail, please call 604-638-4438.