Find Our Contact Information - Covenant House Vancouver

Contact Us

Contact Information

To donate and support homeless and at-risk youth, click here.

Donations & Information: 604-638-GIFT (4438)
Office hours are 8:30am until 4:30pm

Crisis Program: 604-685-7474 or toll free at 1-877-685-7474
Administration: 604-685-KIDS (5437)
Pender Street Building: 604-647-4480
Fax: 604-685-5324

Mailing address:
Covenant House Vancouver
575 Drake Street
Vancouver, BC
V6B 4K8

Pender Street Building:
326 West Pender
Vancouver, BC

If you have a neighbourhood inquiry or concern, please call us at 604-685-5437 or 604-647-4480. You can also come by in-person at either of our buildings (Monday to Friday from 9:30am to 4:30pm).

Covenant House has staff on site 24 hours a day, 7 days a week. Inquiries or concerns received during regular business hours will be directed to a program manager or operations manager. After-hours issues will be directed to a Team Leader and, if required, to an on-call manager.

Charitable registration number: BN 897675625 RR0001


Our Fundraising Team

Covenant House Vancouver is almost entirely privately funded (95%). It takes a great team of volunteers and staff to raise the funds and resources we need to keep the doors open. We are, therefore, so grateful to our donors who enable us to provide food, shelter, clothing and counselling to the young people who turn to us for help.

Donations & Information

604-638-GIFT (4438)
Office hours are 8:30am until 4:30pm

Darlene Lynch
Director, Development & Communications

Michelle Clausius
Associate Director, Development & Communications

Like many charities, Covenant House sends out mail to attract new donors.

We get potential donor names from other charities or we purchase them from rental lists (like magazine subscriptions). Often these mailings include gifts such as cards or labels. These type of mailings are very effective in helping us raise much needed funds for our young people. They also help us acquire new donors.

We take special care to ensure we source the “gifts” at the lowest cost to us. Your name will not go into our database unless you donate to Covenant House, as these are one-time only mailings. If you do not wish to receive these type of mailings from charities, please contact the Canadian Marketing Association and ask to be put on their “do not contact list”. It may not stop all unsolicited mail, but it should help.

We also mail to our regular donors at various levels of frequency. If you would like to change the frequency with which you receive mail, please call 604-638-4438.