Contact Us

For youth who need help

If you are a youth in need call 604-685-7474 or 1-877-685-7474 (toll free) for medical aid, food, clothing, shelter, or long-term care.
Visit us in-person at our Drop-In Centre (1302 Seymour Street, Vancouver)

Administrative Offices

For any administrative inquiries or concerns, call us at 604-685-5437

Visit in-person at 1280 Seymour Street (Monday to Friday from 9:30am – 4:30pm).

Our mailing address is:
Covenant House Vancouver
1280 Seymour Street
Vancouver, BC
V6B 3N9

Our administration offices are closed on the following 2025 statutory holidays:
New Years Day (Jan 1), Family Day (Feb 17), Good Friday (Apr 18), Victoria Day (May 19), Canada Day (Jul 1), BC Day (Aug 4), Labour Day (Sep 1), National Day for Truth and Reconciliation (Sep 30), Thanksgiving Day (Oct 13), Remembrance Day (Nov 11), Christmas Day (Dec 25), Boxing Day (Dec 26).

Media Requests

Media can send an inquiry to media@covenanthousebc.org or via phone at 778-918-1537.

Please identify your media outlet, your story request, and deadline. We do our best to respond within one business day, during business hours.

Fundraising Inquiries

Covenant House Vancouver is mostly privately funded. It takes a team of staff and volunteers to raise funds and resources we need to keep the doors open. We are, therefore, so grateful to our donors who enable us to provide support to youth who turn to us for help.

Charitable registration number: BN 897675625 RR0001

To make a donation over the phone, or for any inquiries or concerns, you can reach us via phone or email at the following contact information:

Phone: 604-638-GIFT (4438)
Email: info@covenanthousebc.org
Fax: 604-685-5324

Office hours are 8:30am until 4:30pm

About donation letters

We mail to our donors at various levels of frequency. If you would like to change the frequency with which you receive mail, please call 604-638-4438.

Like many charities, Covenant House Vancouver also sends out mail to attract donors.

We get potential donor names from other charities or we purchase them from rental lists (like magazine subscriptions). These mailings are very effective in helping us raise funds and acquire new donors.

Your name will not go into our database unless you donate to Covenant House Vancouver, as these are one-time only mailings. If you do not wish to receive these type of mailings from charities, please contact the Canadian Marketing Association and ask to be put on their “do not contact list”. It may not stop all unsolicited mail, but it should help.