We will respond to the needs of our colleagues at all levels with a sense of immediacy, in style and in practice. We will be flexible in recognising and responding to each other’s concern’s, as they arise.
In our interactions with staff, we are responsible for maintaining our dignity, and respecting the dignity of staff, especially in times of confrontation. We commit to our staff and volunteers our best efforts to a safe and secure working environment.
Our interaction with all staff members will be conducted in an atmosphere of respect, caring and development, so that we facilitate growth for those involved. Staff and volunteers are the role models for the youth.
Staff and volunteers are supported by policies and procedures which form an operating structure and promote consistency throughout the agency.
The principle of Choice is fundamental to our desire and effort to develop positive solutions to the challenges and problems facing our youth and staff. To this end we will provide opportunities for staff input in planning our services.
Covenant House respects diversity and welcomes all young people and staff regardless of ethnicity, religion, nationality, sexual orientation or gender identity