Crisis Program
The Crisis Program is a self-referral program that provides a bed and additional support for young people, between the ages of 16 and 24, who are in immediate crisis and in need of accommodation.
Our first priority is to meet young people’s basic needs:
- a safe place to sleep
- nutritious food
- clean clothing
- showers and laundry
Staff provide a safe and non-judgmental environment. There are 30 beds for female and gender diverse youth and 30 beds for male and gender diverse youth.* Sleeping floors are divided by gender identity, and trans, non-binary, and gender diverse youth are supported to choose which floor they feel most comfortable on.
*This includes 2SLGBTQIA+, gender queer, gender non-binary youth.
The program delivers support for youth experiencing homelessness through an attachment-based and trauma-informed model of care. Youth and their care team work together to create a plan towards successful independence. A youth’s length of stay is determined based on a one-size-fits-one plan.
We support youth, as they address every aspect of their well-being. Staff work with youth to identify and set individual goals that may include a focus on their mental health, physical health, stabilizing their income, employment, or permanent housing. Youth have the autonomy to define their personal goals. Later they may decide to move into our supportive, transitional housing program, Rights of Passage, or to independent living.
INDIVIDUAL SUPPORT
- A care team that includes youth workers, team leaders, and a social worker.
- Youth can access all our wraparound supports like group art therapy and life skills.
- Individual therapy, life skills coordinator, Spiritual Care or Grief Support can be accessed on a referral basis.
- 24/7 support.
RESIDENTIAL SUPPORT
- Shared bedroom with ensuite.
- Common space with a television, couches, computers, and a small kitchenette.
- Wi-Fi is available for youth, throughout the building.
- Recreation spaces, including a multipurpose gym, fitness centre, an education room, dining room and patio, a wellness room, and an art room.
- Three meals a day (breakfast, lunch, and dinner) with food
- Hygiene and harm reduction supplies.
- Accessibility accommodations: elevators and a fully accessible room available, as needed.